This Privacy Policy applies to Project Intelligence for Excel ("PI"), the Excel Office Add-in and related support service published by Pi Labs. Pi Labs is currently operated by Ryan McCall as a sole trader. This policy describes the PI app and service overall, not just a website.
Project Intelligence for Excel provides forecasting, reporting, look-ahead, project setup, repair, tutorial guidance, and related project-controls workflows within Microsoft Excel.
PI interacts with workbook content that the user chooses to use in Excel, including worksheet data, tables, ranges, formulas, workbook structure, and related content needed for the features the user runs.
PI is intended to process workbook information in place within the workbook and Excel environment. PI does not send workbook content to Pi Labs, and PI does not maintain a separate Pi Labs customer database for workbook business data. Except where the user chooses to disclose information to Pi Labs, workbook information remains in the user’s workbook.
This means that normal use of PI does not involve Pi Labs receiving the user’s workbook data. If a workbook is stored, synced, shared, or backed up through Microsoft Excel, OneDrive, SharePoint, or the user’s own systems, that is controlled by the user, their organisation, and/or Microsoft services, rather than by a separate Pi Labs data collection service.
PI is not intended to collect personal information from normal app use. Pi Labs does not require a separate Pi Labs user account to use PI and does not intentionally collect personal information simply because a user opens or uses the add-in.
If personal information already exists in workbook content, PI handles that information only as part of the workbook functions the user chooses to run inside Excel, and not as a separate Pi Labs data collection activity.
Pi Labs may receive information when a user voluntarily contacts Pi Labs, including by emailing support or sending attachments for troubleshooting. This user-initiated information may include contact details, screenshots, workbook extracts, sample files, error messages, logs, or other information that the user chooses to provide.
Where a user sends personal information or workbook-related material to Pi Labs by email, Pi Labs may use that information only for support, troubleshooting, service administration, security handling, communications about the request, and compliance with legal obligations.
The PI add-in interface may be delivered using Microsoft Office components and Azure-hosted static application files. That hosting supports delivery of the add-in itself; it does not mean that workbook content is sent to Pi Labs as part of normal use. PI does not provide a Pi Labs-operated backend database, upload channel, or storage service for workbook business data unless Pi Labs clearly introduces one in a future release and updates this Privacy Policy first.
Pi Labs retains support emails and related troubleshooting material only to the extent reasonably necessary to respond to requests, diagnose and fix issues, maintain appropriate records, protect legal rights, and meet legal, regulatory, or compliance obligations.
Support information will be handled in accordance with applicable local laws and regulations. Pi Labs aims to keep only the minimum information necessary, secure it using reasonable administrative and technical measures, restrict access to those who need it, and delete or otherwise securely dispose of it as soon as it is no longer necessary, subject to any legal or regulatory retention requirements that apply.
PI operates within Microsoft Excel and may rely on Microsoft Office and Azure hosting infrastructure to deliver the add-in experience. Use of Microsoft services is also subject to Microsoft’s own applicable terms and privacy practices.
If PI later introduces any feature that transmits or stores workbook data in a Pi Labs-operated service, Pi Labs will update this Privacy Policy before or when that change takes effect.
Pi Labs may also update this policy from time to time to reflect product, legal, or operational changes. The current version will be made available at the published privacy policy URL for Project Intelligence for Excel.